Managers and leaders must focus their attention on their people’s growth. Both constructive and positive feedback create meaningful opportunities for development, demonstrating genuine care for employees’ potential. To truly strengthen engagement, leaders must champion a culture grounded in continuous feedback, development, and coaching, equipping managers with the tools and confidence to engage their teams (Eduardo Briceno, The Performance Paradox).

When leaders prioritise this, they create an environment where growth, learning, and curiosity thrive — and where fear diminishes. As a result, leading change becomes far easier; people feel supported, informed, and confident navigating what comes next. Engagement is no longer a metric — it becomes a lived experience.